Direct Support
In the order management tool, you will find everything about your order. Track the order status, resend the invoice or file complaints.
To order management tool
For now, we only offer our customer service in German, English, Spanish, French and Italian.
We will be happy to answer any other questions you may have here:
Your search
Top 10 FAQ
How to embed ICC profiles in Photoshop
- created on: 31.10.2012
- Screenshots:
- Links:
- Photoshop, Windows, soft-proofing, settings, Product FAQ, Mac, ICC profile, ICC, colour profile, instructions
Resolution, color space and file formats for photo products
- created on: 21.10.2012
- Screenshots:
- Links:
- Resolution, colour space, picture quality, sRGB, poster, RGB, photo prints, Adobe RGB, colour management, file format, Pixel density, DPI
Soft proofing in Lightroom
- created on: 23.01.2013
- Screenshots:
- Links:
- CMYK, ICC, ICC profile, Lightroom, soft-proofing, colour profile
Images are too dark compared to those on the monitor
- created on: 12.10.2012
- Screenshots:
- Links:
- monitor calibration, photo prints, monitor, monitor, colour management, dark, tonal value correction
Trimming on photos
- created on: 11.10.2012
- Screenshots:
- Links:
- margin, 3%, crop, full screen, photo prints, blank margin, red line, blended, section
Error messages in the design software
- created on: 19.10.2012
- Screenshots:
- Links:
- software, error message, error code, error, diagnosis tool, error, 2030, problem, crash, 1009, 557064 103, 557064 101
Monitor calibration
- created on: 12.10.2012
- Screenshots:
- Links:
- monitor calibration, monitor, 5000K, Kelvin, calibration, monitor
Overview of paper density
- created on: 21.10.2012
- Screenshots:
- Links:
- grammage, photo prints, photobook, cards, photo booklets, paper, paper density, photographic paper
PDF Upload
- created on: 11.10.2012
- Screenshots:
- Links:
- pages, PDF, Size, photobook, fact sheet, Book Spine, upload, double page design
