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Whether you're seeking quick answers in our FAQ, in-depth guidance in our Help Center, or personalized support through our contact form, we're here to ensure your experience with Photo Portal is smooth and successful.
FAQ - Frequently asked questions
The Photo Portal is designed for photographers, designers, digital artists, and businesses seeking to digitize their services, enabling online galleries and orders to enhance revenue. It offers marketing automation tools and specialized workflows for photographers, boosting productivity. Additionally, it serves as a storage and sharing platform to collect feedback from clients. The platform accommodates a wide range of use cases.
Our tool is ideal for studio photography, portraits, weddings, family, baby, illustration, landscape, travel, and more. We offer specific workflows, such as photo jobs and QR code galleries, to automate picture sorting for volume photography jobs like preschool and school photography, sports, events, and concerts.
Yes, you can secure gallery access in three ways: requiring user registration and login, protecting galleries with a password, or sharing a direct link with a specific code for user-exclusive access.
In the settlements section, you’ll see detailed monthly order, revenue, and profit summaries. Mid-month, we generate a settlement invoice reflecting your profit, which is automatically transferred to your chosen payout method, be it a bank account or PayPal.
We handle billing, including invoice customization with your logo, and manage payment processing to eliminate fees for you. Invoices are automatically sent to the end customer with shipping confirmation.
Yes, we support file downloads in various resolutions, bundled in product sets or as a complete gallery download package, with all revenue from downloads going directly to you.
Shipping times vary, usually around one week in most countries, with specific details per country available on our website. Normally, the end customer covers shipping costs, but Saal Prio customers and their clients enjoy free shipping for orders exceeding a certain value.
Yes, using the Photo Portal technology incurs no fees, and we offer a free-tier plan for cloud storage. Costs are incurred only when end customers order photo products, while you keep all revenue from downloads.
No, we won't delete your data as long as you maintain an active plan with us, similar to other cloud storage solutions on the market.
Your data is encrypted and stored securely in Germany, in compliance with European law. We provide a data processing agreement detailing our personal data handling procedures and the security measures we employ to ensure data protection.
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Get 35% off as a Professional
Register for a professional account to get a 35% discount on production costs for all sales made through your galleries. No fees, no expiration, and automatic discount application upon signup.