Block orders and replace images

Photo Portal offers you different options to control your customers' orders, allowing you to manually unlock orders if you wish, giving you full control over your images. There are two ways to block orders.

Replace images before ordering

With this option you can save time in editing your photos and space in uploading files. It allows you to upload your images unedited and in low resolution as a preview. Once the order has been created, you can upload the final images edited and in high quality before approving the order. You can find this option in the Sales settings of the gallery of your choice.

You need to activate the Replace images before ordering option. This way you will receive a notification to change the image when an order is created. Once activated, you must click on Save.

When a customer completes a purchase from this gallery, you will receive an email notifying you of the order. To process it, you can click on the link provided or login to Photo Portal and go to the Order management within the Sales.

Here you will find the order that your client has made with the status Waiting for production image. If you click on it, you will see all the details of the order.

This is where you will need to upload the edited, high-quality files for printing. In case you don't have them retouched yet, you can download the CSV file. With this file, the software you choose to retouch the photos, such as Lightroom, will only open the images that your client has selected, saving you a lot of time searching for the files. If you have already retouched them, all you need to do is upload them. You can upload them one at a time by clicking Upload Image in each one of them. In case your final files to be uploaded have the same name as the files to be replaced, you can upload them all at once by clicking on Mass upload all images.

Once uploaded, the status of the images will change accordingly.

You can even make a last crop to the final image according to the ratio requested on the order by clicking on the edit image icon.

To complete the order, all you need to do is click on Release order to production. When you return to the Order management, you will see that the status of the order has been updated.

Manually release orders

If the images uploaded to all your galleries are the final, retouched, high quality files and you want to manually approve each order, you can easily activate this option as well. All you need to do is go to your Sales and bill settings within the Sales and activate the Manually release orders option.

Once activated, all orders placed by your clients will need to be manually approved by you in the Order management before going into production.