When will my order arrive?

To request your order status:

If you would like to know the status of your order, please click on the following link: 
https://www.saal-digital.de/service/auftragscockpit/

Note for the "e-mail address" field

Important: Please enter the e-mail address, which you have deposited with your order, in the field "E-mail address".

Note on "Order number"

In the field "Order number", enter the order number which you have received in the order confirmation. We sent them by e-mail.

I have not received an order number

If you have not received an order number, please proceed as follows:

  1. Please click  here
  2. Then click on "Query order status".

You will then receive all information about your order.

Please Notice: This is an automatic full article! (Original version of this article) For more information, visit our Help Center page.

Direct Support

If you did not find answers to your questions, you can also describe your problem here:

Thanks for your message. You will receive a reply concerning the status of your inquiry short afterwards.
An error occurred during the transmission of the form. Please examine your entries!
Please wait: uploading data.
Send
1
image/*,application/pdf,application/msword,application/vnd.openxmlformats-officedocument.wordprocessingml.document,text/plain,application/x-zip-compressed The file format is not allowed. 5 Maximum number of uploads reached. 4MB The maximum file size is 4 MB.
Screenshot
2
image/*,application/pdf,application/msword,application/vnd.openxmlformats-officedocument.wordprocessingml.document,text/plain,application/x-zip-compressed The file format is not allowed. 5 Maximum number of uploads reached. 4MB The maximum file size is 4 MB.
Logfile
2
1
1
1
1
image/*,application/pdf,application/msword,application/vnd.openxmlformats-officedocument.wordprocessingml.document,text/plain,application/x-zip-compressed The file format is not allowed. 5 Maximum number of uploads reached. 4MB The maximum file size is 4 MB.
Beleg als Dateianhang
2